Refund Policy
We work hard at Harmony Horsemanship to provide clear & informative courses to assist you with your equine needs.
All of our Guided Courses (including Harmony at Liberty, Advanced Harmony at Liberty, Becoming the Centre of Your Horses Universe, Bridleless Riding Made Simple & Building Confidence, 7 Days to a Better Partnership) and our Mini Course Bundle come with a 14 day satisfaction policy from the date of purchase.
Within this policy students watch the course videos and allow for support from Lindsey. This may include participating in virtual coaching, providing video(s) of the concern and allowing Lindsey an opportunity to help coach you through the situation.
We are here to help, and ask that you allow us an opportunity to do so.
Since all of our courses provide lifetime access you can resume a course when the timing best suits you - for this reason we do not give refunds for reasons that are delaying your use of the course (for example due to injury, illness, etc).
If you've given us a chance to help within the allotted timeframe and are still not satisfied we will refund your transaction.
All other courses are non-refundable - however we strive to help you have a better partnership with your horse. We appreciate your feedback both positive and constructive to help our courses accomplish the stated goal. In some past instance we have filmed/produced additional content to help support learning.